Legal. Plain words, kept short.
Privacy
What we collect
Your name, email and address when you order, and your email if you join the newsletter. Nothing else.
Why
To deliver orders, answer questions and send the newsletter you asked for. We never sell or share your details for marketing.
Your rights
Ask for a copy of your data, or for it to be deleted, at any time by writing to hello@echomind.co.
Terms
Orders
Prices include VAT. An order is confirmed when we email you, and we take payment when it ships.
Returns
You can return anything unused within 30 days. See the returns page for how.
Warranty
Every part is covered for two years. See the warranty page for what that includes.
Cookies
What we use
One cookie to keep your bag between visits, and anonymous analytics to see which pages are useful.
Choices
You can block cookies in your browser. The bag will empty when you leave, but everything else works.